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Customer Service Center
THE FADISP Student Service Center was created with the purpose of better serving the academic community and providing quality services, within the standards of organization and respect. It brings together several services in the same place, being responsible for guiding students on:
- Academic and financial life;
- Procedures adopted by the institution based on Educational Legislation, Internal Resolutions and Statute;
- Receiving, forwarding and monitoring requests formalized by students to the institution's sectors, such as: General Secretariat, Rector's Office, Undergraduate and Postgraduate Coordination, Finance, Credit Committee, etc.
Aiming for excellence in service, good relationships with students and their full satisfaction, the Student Service Center is one of FADISP's communication channels open to receive suggestions, complaints and compliments.
Main services of the Central
Student Service:
- Opening of Requests, as long as they are provided for in the institution's internal resolutions, such as: Use of disciplines, Course Discontinuation, Academic Mobility, Monitoring Regime, Exceptional Regime, Re-option of Course/Shift or Unit, Grade Rectification, Substitute Test, Sufficiency Test, among others;
- Request for documents, such as declarations and certificates, issued by the Secretariat;
- Course registration;
- Late registration or freshman registration;
- Updating personal data;
- Financial agreements and negotiations regarding outstanding monthly payments from the previous semester;
- Issuing of 2nd copy of bank slips.
Learn how FADISP works. Consult the internal resolutions and find out everything the institution has to offer. Access: General Secretariat.
Exception
The Customer Service Center does not accept monthly payments; students must pay their bill at the Bank.
Contact
For information on procedures and processes of the Service Center, Secretariat and Treasury.
